1.  Go to your Applicants tab and find the applicant you wish to reject. 

2.  Click the Make Inactive button underneath their name.

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3.  A gray box will appear. Click the Send a Rejection Letter link to open a pre-written rejection email that you can then send to the applicant.
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4.  Customize the template as necessary and then decide whether to send it now or schedule it for later. More info: How do I schedule an email to send at a later time? You may want to schedule a rejection letter for a later time to avoid appearing too eager to reject an applicant after their interview or phone screen.
 
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Got multiple applicants you want to reject at once?

 
1.  On the Applicants tab, check the box to the left of each applicant that you wish to move to Inactive.

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2.  At the top of the page, select Make Inactive from the drop-down menu that appears. Afterward, you'll be asked to set an optional rejection reason and send a rejection email.

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Should you send rejection letters?

We recommend sending rejection letters to every applicant that you receive but do not wish to pursue hiring, if possible. The rejection letter is a professional way to let that applicant know that they have been removed from the hiring process, and it allows them to spend their time applying to other jobs rather than waiting to hear back about your open position.

Sending rejection letters will set you apart from many employers who do not take the time to send personal rejection letters to applicants. These rejection letters are even more important if the applicant has taken the time to complete assessments for you or interviewed with you. Ending the relationship professionally will leave the applicant with a more positive view of you and your company and will minimize unwanted phone calls or emails from the applicant inquiring about the status of their application.