With CareerPlug, you can easily set a reason why you are rejecting an applicant each time you make an applicant Inactive. Rejection reason data can be pulled from CareerPlug, and you can easily view such data and take action on it.

In this article, we will cover:
  • Setting a rejection reason when you make an applicant Inactive
  • Configuring CareerPlug's default rejection reasons
  • Reporting on rejected applicants


Setting a rejection reason when you make an applicant Inactive

When you make an applicant inactive, you are essentially rejecting them. Making an applicant Inactive removes the applicant from your list of active applicants on your Applicants page.

make inactive

When you make an applicant inactive, you have the option to Set a Rejection Reason. Clicking this option brings up a pop-up window, in which you set a rejection reason from the drop-down menu and add an optional comment about the applicant. This rejection reason is for internal use only and will not be shared with the applicant.

set rejection reason

select a rejection reason

Click Save when you are finished.


Configuring CareerPlug's default rejection reasons

CareerPlug offers many default rejection reason options. However, if you choose to add your own, you may do so by navigating to Account > Manage Hiring Process and clicking the 'Rejection Reasons' link on the left side of the page.

account rejection reasons

Click the Edit Rejection Reasons button. On the following page, you can re-order the default rejection reasons by clicking the green arrow to the left of a rejection reason. You can also remove a default rejection reason by clicking the red X to the right of a rejection reason.

reordering and deleting rejection reasons

To add a new rejection reason, scroll to the bottom of the page and click the Add New Rejection Reason button. Click Update Rejection Reasons when you are finished making changes. Your changes will appear the next time you set a rejection reason when making an applicant inactive.


Reporting on rejected applicants

To report on rejected applicants, navigate to your Reports page and click the Reports sub-page.

reports reports

Click the Create New Report button and leave the drop-down option of Applicant Detail report selected. Set an email address where your new report should be sent.

create new report button

applicant detail report

When you click Create Report, you will be brought to a page to edit the columns that should be included on your report. On the left side of the screen, scroll until you see the 'Rejection Reason' option. Hover over that option until a green plus sign appears. Click the field to add it as a column on your report.

rejection reason on a report

Save and Run the report, and it will be emailed to the email address specified.

More information on reports: How can I get an Excel report with data about my applicants, hires, jobs, or user activity?