Creating your own rejection email template
To edit the rejection emails that are sent to applicants, navigate to Account > Manage Hiring Process then click the Message Templates link on the left side of the screen.
In the drop-down menu at the top of the screen, select General Templates.
Scroll to the Applicant Rejection email and click Edit.
This will create a copy of the default email template for you to edit. Give it a new name so you can recognize this as your template.
Click Update Message Template when you are finished.
Sending your rejection email
On the Applicants page, find an applicant you want to reject. Click the make Make Inactive button. Then, select the Send a Rejection Letter option. On the following page, you’ll see that your new rejection email template is the default. However, you may select any rejection email template on your account to use by adjusting the drop-down menu.